Refund Policy
Thank you for shopping at Anime Apparel Store. We value your trust and aim to make sure you're satisfied with your purchase. If for any reason you are not completely satisfied, please review our refund policy below.
Returns
- You have 30 days from the date of purchase to request a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Some types of goods are exempt from being returned, such as perishable goods, customized products, and personal care items. These items are identified on the product page.
Refunds (if applicable)**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
- If you haven’t received a refund within the stated period, please check your bank account again, or contact your credit card company. If you've done all of this and still have not received your refund, please contact us at [animeapparelstoreofficial@gmail.com].
Sale Items (if applicable)**
- Only regular priced items may be refunded. Sale items are non-refundable.
Exchanges (if applicable)**
- We only replace items if they are defective or damaged upon receipt. If you need to exchange an item, send us an email at [yourstoreemail@example.com] with a detailed description and photos of the damage.
Shipping Returns**
- You are responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the original shipping cost will be deducted from the refund.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns. We can't guarantee that we will receive your returned item.
Returns
- You have 30 days from the date of purchase to request a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Some types of goods are exempt from being returned, such as perishable goods, customized products, and personal care items. These items are identified on the product page.
Refunds (if applicable)**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
- If you haven’t received a refund within the stated period, please check your bank account again, or contact your credit card company. If you've done all of this and still have not received your refund, please contact us at [animeapparelstoreofficial@gmail.com].
Sale Items (if applicable)**
- Only regular priced items may be refunded. Sale items are non-refundable.
Exchanges (if applicable)**
- We only replace items if they are defective or damaged upon receipt. If you need to exchange an item, send us an email at [yourstoreemail@example.com] with a detailed description and photos of the damage.
Shipping Returns**
- You are responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the original shipping cost will be deducted from the refund.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns. We can't guarantee that we will receive your returned item.
